Contact and Help


For record keeping purposes, ALL help and enquiries are by EMAIL ONLY.


Hours :  Monday – Friday    |    9:00am – 4:00pm Brisbane time

Frequently asked questions page answer 99% of all customer enquiries.

Police check FAQ click here.                  Online training FAQ click here

If you want to know the status of your police check or online training certificate,

Log into your account view the status on your personal dashboard.

If your police check says, “Submitted to police” we CANNOT speed it up.


21 Nundah Street, NUNDAH QLD 4012

Postal Address

PO Box 51, NUNDAH QLD 4012

We do not accept police check applications or identification via email, post or in person.

For record keeping purposes, all enquires and help are by email only.

Phone:  0402668091